A putter head face should be square to the ball and flat at address through impact. Putters do have loft and lie as well that can be adjusted. Instead of going out an buying a new putter when dissatisfied with your results, try and have it adjusted and fitted. Therefore, you can improve your putting stats by having your putter adjusted to match your physical build and putting stroke.
PUTTER LIE
If the toe of the putter is sticking up in the air with the heel down, the tendency is to pull the ball slightly to the left (for a right handed golfer). Conversely, if the toe of the putter is down and the heel is up in the air, the tendency is to push the ball slightly to the right (for a right handed golfer). An incorrect lie angle will also cause a slightly less solid contact hit with poor energy transfer, hence making distance control more difficult.
PUTTER LOFT
Your putter face does need some loft. It needs a bit of loft to lift the ball out of the shallow depression caused by the ball’s weight on the greens. But, too much loft can compromise distance along with directional control. The ball will tend to skid and bounce after impact. Conversely, too little loft can compress the ball into the turf with similar unwanted effects especially in wet conditions. The standard built-in loft of most putters is two to four degrees.
The rule of thumb: Slow greens need more loft; Fast greens require less loft.
All bending is done on an industry standard Mitchell Tour Guage bending system.
Accept nothing less when you are having your putter bent.
We have decades of experience using this equipment which means not only de we possess the high end equipment to do the job we have the knowledge and craftsmanship to do the job accurately.